PCSD fully complies with the National Committee for Quality Assurance (NCQA) written guidelines.

The scope of the Quality Management and Improvement (QMI) Program includes the objective and systematic monitoring of the quality of and safety of services and clinical activities provided to patients by PCSD.  The Quality Management and Improvement Program implements quality monitors and clinical programs that are reflective of the population served by the PCSD in terms of age, gender, disease categories, and special risk status. These quality monitors are designed to identify and pursue opportunities for improvement.

The disciplines of the clinicians in the PCSD network include psychiatrists, nurse practitioners, psychologists, social workers, and other licensed, certified, or registered behavioral healthcare professionals.  The settings in which care is delivered include PCSD sites, independent clinician’ offices, inpatient units, partial day hospitals, intensive outpatient programs, autism services, and other community-based ambulatory centers.

The Quality Management and Improvement Program of PCSD is managed by the Director of Quality Management and Improvement, a physician who is involved in the behavioral health care aspects of the QMI program and who is supported by the Clinical Advisors and members of the PCSD administrative staff. The QMI Director is a board certified psychiatrist who has a current license to practice in the State of California without restriction. Oversight of the Program is provided by the PCSD Board of Directors.

To view the entire QMI Plan, click here:  QMI PLAN